2.1 Communicate to team members their roles, responsibilities, objectives and expected standards of behaviour

2. Be able to reduce the potential for conflict within a team

2.1 Communicate to team members their roles, responsibilities, objectives and expected standards of behaviour
2.2 Explain to team members the constraints under which other colleagues work
2.3 Review systems, processes, situations and structures that are likely to give rise to conflict in line with organisational procedures
2.4 Take action to minimise the potential for conflict within the limits of their own authority
2.5 Explain how team members personalities and cultural backgrounds may give rise to conflict